A highly specialised AI professional services company with deep experience in ITSM and related processes that support business functions.

Service Offerings

AI Advisory & Consulting
 

We specialize in AI consulting and advisory services designed to empower businesses with transformative solutions.

Our AI experts meticulously analyse your organization's needs, pinpoint AI opportunities (including AI tools), and craft tailored strategies to drive ROI, efficiency & innovation.

Moveworks Professional Services
 

89 Solutions is a certified Moveworks Partner serving customers globally.

Movework's conversational AI platform revolutionizes employee support, across all business processes, by resolving issues instantly, enhancing user experience, and boosting productivity.

Moveworks Creator Studio Development
 

Already have Moveworks? 89 Solutions has Moveworks certified consultants with both Service Management & technical understanding to help you make the most of your investment.

We offer custom use case creation & also have pre-defined frequently asked Creator Studio extensions that will amplify your value realisation.​

Resource Augmentation
 

Expand your team's capabilities with Resource Augmentation from 89 Solutions.

Access skilled professionals across various domains to seamlessly integrate with your workforce.

Scale dynamically and cost-effectively to meet evolving business demands and achieve unparalleled success in today's competitive landscape​.

Why 89 Solutions

Strategic Alliance
 

We are a leading Moveworks Services Partner with local presence.

We have access to Moveworks SMEs to advise and validate designs for complex requirements (where needed) and deliver robust solutions for our customers.

Customer + Team Focus
 

We track our performance using CSAT surveys that are initiated to our customers by Moveworks

Similarly we run internal surverys to ensure high Employee Satisfaction score.

Both these metrics are important to our business and they're our ultimate measure of success.

Flexible
 

89 Solutions team prides in being flexible with our approach to deliver customer outcomes.

Experience
 

Our knowledgeable consultants are available to drawdown upon their experience to deliver improved and enhanced work packages for your business objectives.

AI Advisory & Consulting

AI has undeniable potential

GenAI applications stand to add up to $4.4 trillion to the global economy—annually.
— McKinsey Research
IDC is projecting that generative AI will add nearly $10 trillion to global GDP over the next 10 years
— IDC

But it comes with challenges

The primary obstacle to AI adoption, as reported by 49% of survey participants, is the difficulty in estimating and demonstrating the value of AI projects
— Gartner Research
Another challenge is that organizations rarely have all the data they need or the processes to capture that data. Worse, they often don’t even think along these lines to compute the ROI for AI
— PwC

89 Solutions can help navigate the AI chaos

AI Strategy

  • AI Strategy
  • ROI metrics for AI projects
  • Embedded GenAI tools vs AI platforms

Process & Data AI-Readiness

  • Review existing processes & data
  • Operational framework recommendations

What is Moveworks

Moveworks is the AI copilot that automates employee support across all processes.

Trusted by 300+ customers worldwide

Microsoft & Moveworks partner for enterprise GenAI

Forrester study finds 256% ROI for Moveworks

I set out to ask, how can we [...] help every Hubber, no matter their role.

And, in more ways than one, the answer to that was Moveworks.
— Kyle Daigle, Github's COO

Moveworks - Use Case Examples

Employee Copilot for IT

Software access orchestration
Request IT services
Effective deflection during outages

Employee Copilot for Hardware Asset Management

Check who has multiple laptops
Check cost & age of EUC devices
Proactive laptop refresh

Employee Copilot for Software Asset Management

Check team's compliance
Check software ELPs
Check unlicensed installs

Employee Copilot for People & Culture (HR)

Check and apply for PTO
Timesheet reminders & approvals
Proactive training reminders

Get in touch